Active / Passive Customer Behavior in the Business-to-Business Supplier Switches

Lauri Tapani Pitkänen (Speaker)

    Activity: Talk or presentationConference presentation

    Period2012
    Event titleProceedings of the AMA SERVSIG International Service Research Conference, June 7-9, 2012, Helsinki, Finland
    Event typeConference

    Publication forum classification

    • No publication forum level

    Country of activity

    • Finland