Applying performance measurement in service operations: analysis of contextual differences

Harri Laihonen (Speaker)

    Activity: Talk or presentationConference presentation

    Period2013
    Event titleEWEPA''13, 13th European Workshop on Efficiency and Productivity Analysis, 17-20 June 2013, Helsinki, Finland
    Event typeConference

    Country of activity

    • Sweden

    Publication forum classification

    • No publication forum level