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Tracing the customer experience continuum through four modes
Ritva Höykinpuro (Speaker)
Närvänen, E.
(Speaker)
Activity
:
Talk or presentation
›
Conference presentation
Description
Contributors: Höykinpuro Ritva, Närvänen Elina
Period
8 Jun 2012
Event title
AMA Servsig International Service Research Conference
Event type
Other
Degree of Recognition
International
X