Acceptance and perceptions of interactive location-tracking displays

Ville Mäkelä, Juhani Linna, Tuuli Keskinen, Jaakko Hakulinen, Markku Turunen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

1 Citation (Scopus)


Tracking the location of people and their mobile devices creates opportunities for new and exciting ways of interacting with public technology. For instance, users can transfer content from public displays to their mobile device without touching it, because location tracking allows automatic recognition of the target device. However, many uncertainties remain regarding how users feel about interactive displays that track them and their mobile devices, and whether their experiences vary based on the setting. To close this research gap, we conducted a 24-participant user study. Our results suggest that users are largely willing - even excited - to adopt novel location-tracking systems. However, users expect control over when and where they are tracked, and want the system to be transparent about its ownership and data collection. Moreover, the deployment setting plays a much bigger role on people's willingness to use interactive displays when location tracking is involved.

Original languageEnglish
Title of host publicationPervasive Displays 2019 - 8th ACM International Symposium on Pervasive Displays, PerDis 2019
EditorsVito Gentile, Jessica R. Cauchard
ISBN (Electronic)978-1-4503-6751-6
Publication statusPublished - 2019
Publication typeA4 Article in conference proceedings
EventACM International Symposium on Pervasive Displays -
Duration: 1 Jan 2019 → …


ConferenceACM International Symposium on Pervasive Displays
Period1/01/19 → …


  • Acceptance
  • Location tracking
  • Location-based services
  • Mobile devices
  • Perceptions
  • Privacy
  • Public displays
  • Trust
  • Ubiquitous computing

Publication forum classification

  • Publication forum level 1


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