@article{59d626ce3cf7480abbfb562f2d5d17cd,
title = "Aesthetics redesign, non-customer data and service visibility: Rejuvenating a public library service",
keywords = "kirjastot, libraries, palvelumuotoilu, service design, kirjastot, libraries, palvelumuotoilu, service design",
author = "Harviainen, {Tuomas J.} and Ulla Viskari-Perttu",
year = "2014",
language = "English",
volume = "5",
pages = "24--29",
journal = "Touchpoint: The Journal of Service Design",
issn = "1868-6052",
publisher = "Service Design Network",
number = "3",
}