An investigation of the users' perception of OSS quality

Vieri Del Bianco; Luigi Lavazza; Sandro Morasca; Davide Taibi; Davide Tosi

doi:10.1007/978-3-642-13244-5_2

An investigation of the users' perception of OSS quality

Vieri Del Bianco, Luigi Lavazza, Sandro Morasca, Davide Taibi, Davide Tosi

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

26 Citations (Scopus)

Abstract

The quality of Open Source Software (OSS) is generally much debated. Some state that it is generally higher than closed-source counterparts, while others are more skeptical. The authors have collected the opinions of the users concerning the quality of 44 OSS products in a systematic manner, so that it is now possible to present the actual opinions of real users about the quality of OSS products. Among the results reported in the paper are: the distribution of trustworthiness of OSS based on our survey; a comparison of the trustworthiness of the surveyed products with respect to both open and closed-source competitors; the identification of the qualities that affect the perception of trustworthiness, based on rigorous statistical analysis.

Original language	English
Title of host publication	Open Source Software
Subtitle of host publication	New Horizons - 6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010, Proceedings
Pages	15-28
Number of pages	14
DOIs	https://doi.org/10.1007/978-3-642-13244-5_2
Publication status	Published - 2010
Externally published	Yes
Publication type	A4 Article in conference proceedings
Event	6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010 - Notre Dame, IN, United States Duration: 30 May 2010 → 2 Jun 2010

Publication series

Name	IFIP Advances in Information and Communication Technology
Volume	319 AICT
ISSN (Print)	1868-4238

Conference

Conference	6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010
Country/Territory	United States
City	Notre Dame, IN
Period	30/05/10 → 2/06/10

Keywords

Open Source Software quality
Perceived quality
Trustworthiness

ASJC Scopus subject areas

Information Systems and Management

Access to Document

10.1007/978-3-642-13244-5_2

Cite this

Del Bianco, V., Lavazza, L., Morasca, S., Taibi, D., & Tosi, D. (2010). An investigation of the users' perception of OSS quality. In Open Source Software: New Horizons - 6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010, Proceedings (pp. 15-28). (IFIP Advances in Information and Communication Technology; Vol. 319 AICT). https://doi.org/10.1007/978-3-642-13244-5_2

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title = "An investigation of the users' perception of OSS quality",

abstract = "The quality of Open Source Software (OSS) is generally much debated. Some state that it is generally higher than closed-source counterparts, while others are more skeptical. The authors have collected the opinions of the users concerning the quality of 44 OSS products in a systematic manner, so that it is now possible to present the actual opinions of real users about the quality of OSS products. Among the results reported in the paper are: the distribution of trustworthiness of OSS based on our survey; a comparison of the trustworthiness of the surveyed products with respect to both open and closed-source competitors; the identification of the qualities that affect the perception of trustworthiness, based on rigorous statistical analysis.",

keywords = "Open Source Software quality, Perceived quality, Trustworthiness",

author = "{Del Bianco}, Vieri and Luigi Lavazza and Sandro Morasca and Davide Taibi and Davide Tosi",

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doi = "10.1007/978-3-642-13244-5_2",

language = "English",

isbn = "364213243X",

series = "IFIP Advances in Information and Communication Technology",

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Del Bianco, V, Lavazza, L, Morasca, S, Taibi, D & Tosi, D 2010, An investigation of the users' perception of OSS quality. in Open Source Software: New Horizons - 6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010, Proceedings. IFIP Advances in Information and Communication Technology, vol. 319 AICT, pp. 15-28, 6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010, Notre Dame, IN, United States, 30/05/10. https://doi.org/10.1007/978-3-642-13244-5_2

An investigation of the users' perception of OSS quality. / Del Bianco, Vieri; Lavazza, Luigi; Morasca, Sandro et al.
Open Source Software: New Horizons - 6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010, Proceedings. 2010. p. 15-28 (IFIP Advances in Information and Communication Technology; Vol. 319 AICT).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

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AU - Lavazza, Luigi

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AU - Taibi, Davide

AU - Tosi, Davide

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Y1 - 2010

N2 - The quality of Open Source Software (OSS) is generally much debated. Some state that it is generally higher than closed-source counterparts, while others are more skeptical. The authors have collected the opinions of the users concerning the quality of 44 OSS products in a systematic manner, so that it is now possible to present the actual opinions of real users about the quality of OSS products. Among the results reported in the paper are: the distribution of trustworthiness of OSS based on our survey; a comparison of the trustworthiness of the surveyed products with respect to both open and closed-source competitors; the identification of the qualities that affect the perception of trustworthiness, based on rigorous statistical analysis.

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ER -

An investigation of the users' perception of OSS quality

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

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Cite this