Antecedents of preferred customer status in manufacturing and service businesses

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Professional

Original language	English
Title of host publication	Proceedings of the 32nd Annual NOFOMA Conference 2020
Publication status	Published - 2020
Publication type	D3 Professional conference proceedings
Event	Annual NOFOMA Conference - Virtual conference Duration: 17 Sept 2020 → 18 Sept 2020 https://nofoma.hi.is/nofoma2020/

Cite this

@inproceedings{1157c6b031c64e19aa3b83665fc7226b,

title = "Antecedents of preferred customer status in manufacturing and service businesses",

author = "Aki J{\"a}{\"a}skel{\"a}inen and Katrina Lintukangas and Jussi Heikkil{\"a}",

year = "2020",

language = "English",

booktitle = "Proceedings of the 32nd Annual NOFOMA Conference 2020",

note = "Annual NOFOMA Conference ; Conference date: 17-09-2020 Through 18-09-2020",

url = "https://nofoma.hi.is/nofoma2020/",

}

TY - GEN

T1 - Antecedents of preferred customer status in manufacturing and service businesses

AU - Jääskeläinen, Aki

AU - Lintukangas, Katrina

AU - Heikkilä, Jussi

PY - 2020

Y1 - 2020

UR - https://nofoma.hi.is/nofoma2020/

M3 - Conference contribution

BT - Proceedings of the 32nd Annual NOFOMA Conference 2020

T2 - Annual NOFOMA Conference

Y2 - 17 September 2020 through 18 September 2020

ER -