@inbook{99c17cb5f64e4363a0d2601a77d819cf,
title = "Benefits for supplier and customer with the help of logged usage data",
abstract = "Visual analytics of logged usage data based on end-user interactions can increase understanding of user experience and system use. This in turn can support continuous development, tehcnology renewal and service development that enhances the end-user's experience, as well as create competitive advantage. ",
keywords = "user experience, Usability, complex systems, human-computer interaction, human-centered design, logging",
author = "Heli V{\"a}{\"a}t{\"a}j{\"a} and Tomi Heimonen and Katariina Tiitinen and Jaakko Hakulinen and Markku Turunen",
year = "2015",
language = "English",
isbn = "978-952-238-146-0",
series = "FIMECC Publication series",
publisher = "FIMECC Oy",
pages = "110--112",
booktitle = "User Experience and Usability in Complex Systems - UXUS",
}