Communication in Telehealth: A State-of-the-Art Literature Review of Conversation-Analytic Research

Lucas M. Seuren, Sakari Ilomäki, Evi Dalmaijer, Sara E. Shaw, Wyke J.P. Stommel

Research output: Contribution to journalArticleScientificpeer-review

5 Citations (Scopus)
3 Downloads (Pure)

Abstract

We provide a state-of-the-art review of research on conversation analysis and telehealth. We conducted a systematic review of the literature, focusing on studies that investigate how technology is procedurally consequential for the interaction. We discerned three key topics: the interactional organization, the therapeutic relationship, and the clinical activities of the encounter. The literature on telehealth is highly heterogeneous, with significant differences between text-based care (e.g., via chat or e-mail) and audio(visual) care (e.g., via telephone or video). We discuss the extent to which remote care can be regarded as a demarcated field for study or whether the medium is merely part of the “context,” particularly when investigating hybrid and polymedia forms of care involving multiple technological media.
Original languageEnglish
Pages (from-to)73-90
JournalRESEARCH ON LANGUAGE AND SOCIAL INTERACTION
Volume57
Issue number1
DOIs
Publication statusPublished - 2024
Publication typeA1 Journal article-refereed

Publication forum classification

  • Publication forum level 3

Fingerprint

Dive into the research topics of 'Communication in Telehealth: A State-of-the-Art Literature Review of Conversation-Analytic Research'. Together they form a unique fingerprint.

Cite this