@article{48228608666548f68c07b640836358af,
title = "Constructing Public Services - European Approach",
keywords = "identiteetti, identity, julkiset palvelut, palveluiden integrointi, palvelumuotoilu, public services, service construction, service integration, identiteetti, identity, julkiset palvelut, palveluiden integrointi, palvelumuotoilu, public services, service construction, service integration",
author = "Jari Stenvall and Ilpo Laitinen and {af Ursin}, Klaus and Petri Virtanen and Jari Kaivo-Oja",
year = "2014",
doi = "10.5755/j01.eis.0.8.6954",
language = "English",
pages = "22--27",
journal = "EUROPEAN INTEGRATION STUDIES",
issn = "1822-8402",
number = "8",
}