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Consumer panel study on elderly people's wishes concerning services

  • Noora Valkila
  • , Heli Litja
  • , Leena Aalto
  • , Arto Saari*
  • *Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

13 Citations (Scopus)

Abstract

This study informs on the wishes and needs of elderly people themselves regarding services for the elderly. The data for the study were gathered using a consumer panel method. Elderly people desire assistance in heavy cleaning chores, in outdoor activities and in carrying out their personal business. Elderly people felt that there should be more recreational services available. Elderly people link aging with feelings of insecurity and loneliness. Becoming a service user for the first time is felt to be a very difficult step to take, and so this decision is postponed as long as possible. The elderly people desire a service for assessing their individual service needs in an organized, expert and objective fashion. The study indicates that elderly people value the human contact gained through service provision. The consumer panel method for collecting data was successful. (C) 2009 Elsevier Ireland Ltd. All rights reserved.

Original languageEnglish
Pages (from-to)E66-E71
Number of pages6
JournalArchives of Gerontology and Geriatrics
Volume51
Issue number3
DOIs
Publication statusPublished - 2010
Externally publishedYes
Publication typeA1 Journal article-refereed

Funding

The authors thank the financiers of the KUTRI project on cost-effective housing for the elderly. The study is financed by the Finnish Funding Agency for Technology and Innovation TEKES, The Innovation Fund of the City of Helsinki, Helsinki Deaconess Institute's Hoiva Oy, Kiinteisto Oy Helsingin Palveluasunnot, Miratel Oy, and Palmia. Furthermore, the authors appreciate all the elderly people who participated in the Council of Elders discussions. The information they provided has been extremely valuable. Our thanks also go to the Helsinki-based senior citizens' premises that kindly made their facilities available for the Council of Elders sessions and provided a diversity of information on practical issues.

Keywords

  • Daily living
  • Needs of elderly
  • Services for elderly
  • Consumer panel
  • OLDER-ADULTS
  • DEPRESSION
  • DISABILITY
  • ISSUES

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