@inproceedings{9b473d435918474b9e04e2cdf7f38451,
title = "Creating customer understanding at the front end of KIBS development",
author = "Jesse Valtanen and Miia Martinsuo",
note = "Contribution: organisation=tta,FACT1=1<br/>Portfolio EDEND: 2013-09-29<br/>Publisher name: Nordic Academy of Management",
year = "2013",
language = "English",
series = "Nordic Academy of Management Conference",
publisher = "Nordic Academy of Management",
pages = "1--14",
booktitle = "22nd Nordic Academy of Management Conference, 21-23 August, 2013, Reykjavik, Iceland",
}