Cross-platform service user experience: A field study and an initial framework

Minna Wäljas; Katarina Segerståhl; Kaisa Väänänen-Vainio-Mattila; Harri Oinas-Kukkonen

doi:10.1145/1851600.1851637

Cross-platform service user experience: A field study and an initial framework

Minna Wäljas, Katarina Segerståhl, Kaisa Väänänen-Vainio-Mattila, Harri Oinas-Kukkonen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

47 Citations (Scopus)

Translated title of the contribution	Cross-platform service user experience: A field study and an initial framework
Original language	English
Title of host publication	Proceedings of the 12th international conference on Human Computer interaction with mobile devices and services MobileHCI'10, Lisbon, Portugal, September 7-10, 2010
Pages	219-228
DOIs	https://doi.org/10.1145/1851600.1851637
Publication status	Published - 2010
Publication type	A4 Article in conference proceedings

Publication forum classification

Publication forum level 1

Access to Document

10.1145/1851600.1851637

Cite this

Wäljas, M., Segerståhl, K., Väänänen-Vainio-Mattila, K., & Oinas-Kukkonen, H. (2010). Cross-platform service user experience: A field study and an initial framework. In Proceedings of the 12th international conference on Human Computer interaction with mobile devices and services MobileHCI'10, Lisbon, Portugal, September 7-10, 2010 (pp. 219-228) https://doi.org/10.1145/1851600.1851637

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author = "Minna W{\"a}ljas and Katarina Segerst{\aa}hl and Kaisa V{\"a}{\"a}n{\"a}nen-Vainio-Mattila and Harri Oinas-Kukkonen",

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Wäljas, M, Segerståhl, K, Väänänen-Vainio-Mattila, K & Oinas-Kukkonen, H 2010, Cross-platform service user experience: A field study and an initial framework. in Proceedings of the 12th international conference on Human Computer interaction with mobile devices and services MobileHCI'10, Lisbon, Portugal, September 7-10, 2010. pp. 219-228. https://doi.org/10.1145/1851600.1851637

Cross-platform service user experience: A field study and an initial framework. / Wäljas, Minna; Segerståhl, Katarina; Väänänen-Vainio-Mattila, Kaisa et al.
Proceedings of the 12th international conference on Human Computer interaction with mobile devices and services MobileHCI'10, Lisbon, Portugal, September 7-10, 2010. 2010. p. 219-228.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

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AU - Oinas-Kukkonen, Harri

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