Customer Knowledge Acquisition using Social Media

V Kumar, KBC Saxena, MJ Ruohonen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationProceedings of the 8th CISTM, 9-11 August, Tampere, Finland
    Publication statusPublished - 2010
    Publication typeA4 Article in conference proceedings

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