Original language | English |
---|---|
Title of host publication | Proceedings of the 8th CISTM, 9-11 August, Tampere, Finland |
Publication status | Published - 2010 |
Publication type | A4 Article in conference proceedings |
Customer Knowledge Acquisition using Social Media
V Kumar, KBC Saxena, MJ Ruohonen
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review