Customer needs assessment - from data and information management to knowledge management

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Translated title of the contributionCustomer needs assessment - from data and information management to knowledge management
Original languageEnglish
Title of host publicationPerspectives on Management of Technology and decision Support Systems. Lappeenrannan teknillinen yliopisto. Tuotantotalouden osasto. Tutkimusraportti
EditorsM. Torkkeli
Place of PublicationLappeenranta
Publication statusPublished - 2007
Externally publishedYes
Publication typeA3 Book chapter

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