Customer Perceived Quality in Innovative Electronic Insurance Services in B2B Context

Aki Ahonen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

    Original languageEnglish
    Title of host publicationFrontiers of e-Business Research 2004
    EditorsMarko Seppä, Mika Hannula, Anne-Mari Järvelin, Johanna Kujala, Mikko Ruohonen, Tarja Tiainen
    Pages171-185
    Publication statusPublished - 2005
    Publication typeB3 Article in conference proceedings

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