Customer Perceived Quality in Innovative Electronic Insurance Services in B2B Context

Aki Ahonen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific

Original language	English
Title of host publication	Frontiers of e-Business Research 2004
Editors	Marko Seppä, Mika Hannula, Anne-Mari Järvelin, Johanna Kujala, Mikko Ruohonen, Tarja Tiainen
Pages	171-185
Publication status	Published - 2005
Publication type	B3 Article in conference proceedings

Cite this

@inproceedings{ea54cf35c76344b69bc6cf7484d2355d,

title = "Customer Perceived Quality in Innovative Electronic Insurance Services in B2B Context",

author = "Aki Ahonen",

year = "2005",

language = "English",

isbn = "951-44-6224-6",

pages = "171--185",

editor = "Marko Sepp{\"a} and Mika Hannula and Anne-Mari J{\"a}rvelin and Johanna Kujala and Mikko Ruohonen and Tarja Tiainen",

booktitle = "Frontiers of e-Business Research 2004",

}

TY - GEN

T1 - Customer Perceived Quality in Innovative Electronic Insurance Services in B2B Context

AU - Ahonen, Aki

PY - 2005

Y1 - 2005

M3 - Conference contribution

SN - 951-44-6224-6

SP - 171

EP - 185

BT - Frontiers of e-Business Research 2004

A2 - Seppä, Marko

A2 - Hannula, Mika

A2 - Järvelin, Anne-Mari

A2 - Kujala, Johanna

A2 - Ruohonen, Mikko

A2 - Tiainen, Tarja

ER -