@inproceedings{aeea571e7c064e0098be883feba4fb26,
title = "Designing and Producing Services in Knowledge Enterprises",
author = "Jussi Kantola and Hannu Vanharanta and Waldemar Karwowski",
note = "Contribution: organisation=pla,FACT1=1<br/>Portfolio EDEND: 2014-12-10<br/>Publisher name: AHFE International; International Conference on Applied Human Factors and Ergonomics ; Conference date: 01-01-1900",
year = "2014",
language = "English",
isbn = "978-1-4951-1572-1",
pages = "575--583",
editor = "T. Ahram and W. Karwowski and T. Marek",
booktitle = "Advances in Human Factors and Ergonomics 2014. Proceedings of the 5th International Conference on Applied Human Factors and Ergonomics AHFE 2014, 19-23 July 2014, Krakow, Poland",
publisher = "AHFE International",
}