Development of an anonymous online course feedback system for improving students’ learning experience in engineering higher education

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


    The extremely rapid technical development together with global operational
    environment in engineering disciplines require that students of engineering in higher
    education learn effectively very complex issues in quite a short time. To enable
    students’ effective learning, studies and teaching must be developed constantly. A
    systematic online course feedback system (OCFS) is one instrument for this. In this
    study, feedback refers to student feedback, which is provided by students to teachers,
    not e.g. teacher's response to students’ assignments.
    Feedback can be considered as a fundamentally important component of education
    [1] and many universities and other institutes of education use at least some kind of
    student feedback questionnaire to evaluate teaching [2,3]. The use of OCFSs is
    increasing, taking room from traditional pen and paper feedback [4]. Multiple different
    platforms and questionnaire types are used throughout the world, all of them having
    their own benefits and disadvantages. In XXX (the name of the university removed due
    to double blind review), there is an OCFS already in use, but it is about time to renew
    it. Hence, the time for both technical and content renewal is now in hand.
    In this study, we present the results of a survey that was carried out in the XXX to
    develop the anonymous OCFS to boost students’ studies and learning experience in
    every possible way. Feedback of the current OCFS together with further development
    ideas were collected in XXX with teacher interviews and with an anonymous Webropol
    Course feedback gives, or can give, deeper insight into students’ study experience.
    However, the course feedback is mainly used, at this point, to develop practical issues,
    like course scheduling and course materials. In this study, based on the survey, we
    present ideas for improving the collection and utilization of feedback from an OCFS in
    order to enhance students’ learning experience in engineering higher education.
    Original languageEnglish
    Title of host publicationProceedings of the 46th SEFI 2018 Annual Conference
    Subtitle of host publicationCopenhagen, Denmark 17-21 September 2018
    EditorsRobin Clark, Peter Munkebo Hussmann, Hannu-Matti Järvinen, Mike Murphy, Martin Etchells Vigild
    Place of PublicationCopenhagen, Denmark
    PublisherEuropean Society for Engineering Education SEFI
    Number of pages8
    ISBN (Electronic)978-2-87352-016-8
    Publication statusPublished - 17 Sep 2018
    Publication typeA4 Article in conference proceedings
    EventAnnual Conference of the European Society for Engineering Education -
    Duration: 1 Jan 1900 → …


    ConferenceAnnual Conference of the European Society for Engineering Education
    Period1/01/00 → …

    Publication forum classification

    • Publication forum level 1


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