Diagnostic reasoning in the use of travel management system

Ilkka Arminen, Piia Poikus

    Research output: Contribution to journalArticleScientificpeer-review

    5 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)251–276
    JournalComputer Supported Co-operative Work
    Volume18
    Issue number2/3
    DOIs
    Publication statusPublished - 2009
    Publication typeA1 Journal article-refereed

    Keywords

    • administrative self-management systems
    • appropriation of HRM solutions
    • conversation analysis
    • diagnostic reasoning
    • ethnomethodology
    • human-computer interaction
    • user reconfiguration

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