@article{a3f5c04b42954b4e9c6a62ef75e0725d,
title = "Do accountabilities change when public organisations transform to service systems: A new conceptual approach",
keywords = "New Public Governance, New Public Management, Processual accountability, Service system, Service user, New Public Governance, New Public Management, Processual accountability, Service system, Service user",
author = "P. Virtanen and J. Stenvall and T. Kinder and O. Hatam",
year = "2018",
doi = "10.1111/faam.12149",
language = "English",
volume = "34",
pages = "166--180",
journal = "Financial Accountability and Management",
issn = "0267-4424",
publisher = "John Wiley & Sons Inc.",
number = "2",
}