@inproceedings{b043704098864851b0bd2523c6f8a7a7,
title = "Establishing service-oriented business operations: a step-wise analysis of challenges and solutions",
author = "S. Pekkola and B.E. Munkvold",
note = "Contribution: organisation=tlo,FACT1=1",
year = "2008",
language = "English",
isbn = "978-90-5892-159-8",
pages = "201--217",
editor = "P. Vervest and {Van Heck}, E. and K. Preiss",
booktitle = "Smart Business networks a new business paradigm",
publisher = "Smartbusiness Networks Initiative (SBNi) Rotterdam School of Management, Erasmus University Rotterdam",
}