Exploring the Characteristics of Electronic Insurance Service Concept Consumers Perspective

Aki Ahonen, Raija Järvinen, Mikko Ruohonen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    1 Citation (Scopus)
    Original languageUndefined/Unknown
    Title of host publicationProceedings of theIEEE Conference on Service Systems and Service Management
    Publication statusPublished - 2006
    Publication typeA4 Article in conference proceedings


    • insurance business
    • services

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