Exploring the Impacts of AI-Based Physical Robots on Human Well-Being

Rong Huang, Hongxiu Li, Reima Suomi

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

With the advance of artificial intelligence (AI), AI-based physical robots have emerged as new tools to enhance human well-being in daily life. While previous studies have assessed the effectiveness of robots in healthcare organizations and explored user attitudes and effects in experimental settings, there remains a lack of research on their impact on individual well-being in daily life. This paper seeks to bridge this gap by analyzing user experiences with LOVOT, a physical robot designed to provide emotional support and companionship for individuals in daily life. After analyzing user reviews of LOVOT from two social media platforms, X and RED, we identified four positive themes related to the impact of LOVOT on user well-being: positive emotions, engagement, intimate bonding, and life satisfaction. Additionally, we developed a framework tracing the progression from human-robot inter-actions to the resultant emotional and social impacts, culminating in life satisfaction as an overall measure of well-being. These findings illustrate the holistic impacts of the interactions between humans and AI-based physical robots in daily life, revealing how they both contribute to and complicate the pursuit of enhanced human well-being.

Original languageEnglish
Title of host publicationDisruptive Innovation in a Digitally Connected Healthy World
Subtitle of host publication23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11–13, 2024, Proceedings
EditorsRogier van de Wetering, Remko Helms, Ben Roelens, Samaneh Bagheri, Yogesh K. Dwivedi, Ilias O. Pappas, Matti Mäntymäki
PublisherSpringer
Pages41-52
Number of pages12
ISBN (Electronic)978-3-031-72234-9
ISBN (Print)978-3-031-72233-2
DOIs
Publication statusPublished - 2024
Publication typeA4 Article in conference proceedings
EventConference on e-Business, e-Services and e-Society - Heerlen, Netherlands
Duration: 11 Sept 202413 Sept 2024

Publication series

NameLecture Notes in Computer Science
Volume14907 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceConference on e-Business, e-Services and e-Society
Country/TerritoryNetherlands
CityHeerlen
Period11/09/2413/09/24

Keywords

  • Artificial Intelligence
  • Physical Robots
  • Well-being

Publication forum classification

  • Publication forum level 1

ASJC Scopus subject areas

  • Theoretical Computer Science
  • General Computer Science

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