TY - GEN
T1 - Exploring the Impacts of AI-Based Physical Robots on Human Well-Being
AU - Huang, Rong
AU - Li, Hongxiu
AU - Suomi, Reima
N1 - Publisher Copyright:
© IFIP International Federation for Information Processing 2024.
PY - 2024
Y1 - 2024
N2 - With the advance of artificial intelligence (AI), AI-based physical robots have emerged as new tools to enhance human well-being in daily life. While previous studies have assessed the effectiveness of robots in healthcare organizations and explored user attitudes and effects in experimental settings, there remains a lack of research on their impact on individual well-being in daily life. This paper seeks to bridge this gap by analyzing user experiences with LOVOT, a physical robot designed to provide emotional support and companionship for individuals in daily life. After analyzing user reviews of LOVOT from two social media platforms, X and RED, we identified four positive themes related to the impact of LOVOT on user well-being: positive emotions, engagement, intimate bonding, and life satisfaction. Additionally, we developed a framework tracing the progression from human-robot inter-actions to the resultant emotional and social impacts, culminating in life satisfaction as an overall measure of well-being. These findings illustrate the holistic impacts of the interactions between humans and AI-based physical robots in daily life, revealing how they both contribute to and complicate the pursuit of enhanced human well-being.
AB - With the advance of artificial intelligence (AI), AI-based physical robots have emerged as new tools to enhance human well-being in daily life. While previous studies have assessed the effectiveness of robots in healthcare organizations and explored user attitudes and effects in experimental settings, there remains a lack of research on their impact on individual well-being in daily life. This paper seeks to bridge this gap by analyzing user experiences with LOVOT, a physical robot designed to provide emotional support and companionship for individuals in daily life. After analyzing user reviews of LOVOT from two social media platforms, X and RED, we identified four positive themes related to the impact of LOVOT on user well-being: positive emotions, engagement, intimate bonding, and life satisfaction. Additionally, we developed a framework tracing the progression from human-robot inter-actions to the resultant emotional and social impacts, culminating in life satisfaction as an overall measure of well-being. These findings illustrate the holistic impacts of the interactions between humans and AI-based physical robots in daily life, revealing how they both contribute to and complicate the pursuit of enhanced human well-being.
KW - Artificial Intelligence
KW - Physical Robots
KW - Well-being
U2 - 10.1007/978-3-031-72234-9_4
DO - 10.1007/978-3-031-72234-9_4
M3 - Conference contribution
AN - SCOPUS:85204535432
SN - 978-3-031-72233-2
T3 - Lecture Notes in Computer Science
SP - 41
EP - 52
BT - Disruptive Innovation in a Digitally Connected Healthy World
A2 - van de Wetering, Rogier
A2 - Helms, Remko
A2 - Roelens, Ben
A2 - Bagheri, Samaneh
A2 - Dwivedi, Yogesh K.
A2 - Pappas, Ilias O.
A2 - Mäntymäki, Matti
PB - Springer
T2 - Conference on e-Business, e-Services and e-Society
Y2 - 11 September 2024 through 13 September 2024
ER -