Abstract
Artificial intelligence (AI) is permeating one human endeavor after another. However, there is increasing concern regarding the use of AI: potential biases it contains, as well as mis-judged AI use. This study continues the recent investigations into the biases and issues that are potentially introduced into human decision-making with AI. We experimentally set-up a decision-making classification task and observe human classifiers when they are guided in their decision-making either by AI or other humans. We find that over-reliance or authoritative stigmatization is present when AI is concerned and that with human guidance discursive explanatory decision-making is present. We conclude that while AI is seen as authoritative even in a low stake decision-making setting, it does not suppress choice, but combined with a lack of transparency, AI suppresses visibility into rationality creation by the decision maker. Based on the emergent explorative relationships between types of rationality, AI transparency and authoritativeness, we provide future research avenues based on our findings.
Original language | English |
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Title of host publication | 2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) |
Publisher | IEEE |
Pages | 1296-1300 |
Number of pages | 5 |
ISBN (Electronic) | 978-1-6654-8687-3 |
DOIs | |
Publication status | Published - 2022 |
Publication type | A4 Article in conference proceedings |
Event | IEEE International Conference on Industrial Engineering and Engineering Management - Kuala Lumpur, Malaysia Duration: 7 Dec 2022 → 10 Dec 2022 |
Conference
Conference | IEEE International Conference on Industrial Engineering and Engineering Management |
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Country/Territory | Malaysia |
City | Kuala Lumpur |
Period | 7/12/22 → 10/12/22 |
Keywords
- Uncertainty
- Engineering management
- Decision making
- Industrial engineering
- Rhetoric
- Artificial intelligence
- Task analysis
- decision-making
- bias
- rationality
Publication forum classification
- Publication forum level 0