Facial Payment Use in China: An Integrated View of Privacy Concerns and Perceived Benefits

Chenglong Li, Hongxiu Li, Ping Wang

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

1 Citation (Scopus)
20 Downloads (Pure)


This paper presents a study design intended to investigate the privacy concerns and benefits related to the adoption of facial payment technology from a privacy calculus perspective. In the proposed research model, relative advantages, including convenience, availability, and security, are considered as perceived benefits in facial payment adoption and assumed to exert a positive influence on the adoption of facial payment. The privacy concern, involving threat appraisal (perceived severity and vulnerability) and coping appraisals (response efficacy and self-efficacy), are articulated as perceived risks. Threat appraisals negatively affect people's intention to use facial payment technology, whereas coping appraisals positively influence their usage. Based on privacy calculus framework, the benefit-risk analysis shapes people's adoption behavior of facial payment technology. In addition, personal innovativeness is set as moderators in the proposed model. This research might contribute to literature on privacy concerns and facial payment technology use, and offer practical implications for facial payment providers.

Original languageEnglish
Title of host publicationProceedings of the 2020 Pacific Asia Conference on Information Systems (PACIS)
EditorsChenglong Li, Hongxiu Li, Ping Wang
PublisherAssociation for Information Systems
ISBN (Electronic)978-1-7336325-3-9
Publication statusPublished - 2020
Publication typeA4 Article in conference proceedings
EventPacific Asia Conference on Information Systems - Dubai, United Arab Emirates
Duration: 20 Jun 202024 Jun 2020

Publication series

NamePacific Asia Conference on Information Systems (PACIS)
ISSN (Electronic)2689-6354


ConferencePacific Asia Conference on Information Systems
Country/TerritoryUnited Arab Emirates


  • Benefits
  • Facial payment
  • Privacy calculus
  • Privacy concerns
  • Protection motivation theory
  • Risks

Publication forum classification

  • Publication forum level 1

ASJC Scopus subject areas

  • Information Systems


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