Abstract
Augmented reality (AR) enables effective knowledge transfer in synchronous and asynchronous modes of collaboration independent of the users’ location. Researchers have emphasized that collaborative characteristics of AR could change how companies carry out knowledge management. However, there is little research about this subject. We address this gap specifically in the context of the facility management (FM) industry. A qualitative multiple-case study was carried out to explore how collaborative AR can bring value to FM companies. This study’s contribution to research is a better understanding of the application of collaborative AR in the context of FM. As a managerial contribution, companies can better understand what type of collaborative AR solutions can be adopted in the short- and long-term. The factors that enable the adoption of these solutions are discussed.
Original language | English |
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Title of host publication | Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS |
Subtitle of host publication | September 18-20, 2018, Seville, Spain |
Publisher | SciTePres |
Pages | 41-51 |
Number of pages | 11 |
ISBN (Electronic) | 978-989-758-330-8 |
DOIs | |
Publication status | Published - 2018 |
Publication type | A4 Article in conference proceedings |
Event | International Conference on Knowledge Management and Information Sharing - Duration: 18 Sept 2018 → 20 Sept 2018 |
Conference
Conference | International Conference on Knowledge Management and Information Sharing |
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Period | 18/09/18 → 20/09/18 |
Keywords
- Augmented reality
- Collaboration
- facility management
- Knowledge management
Publication forum classification
- Publication forum level 1