How consumers react to electronic services in the insurance sector

S. Nenonen; J. Salonen; A. Ahonen; R. Järvinen; J. Kivistö-Rahnasto

How consumers react to electronic services in the insurance sector

S. Nenonen, J. Salonen, A. Ahonen, R. Järvinen, J. Kivistö-Rahnasto

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Translated title of the contribution	How consumers react to electronic services in the insurance sector
Original language	English
Title of host publication	Proceedings of EBRF 2007, Research Forum to Understand Business in Knowledge Society
Editors	M. Hannula, M. Koiranen, M. Maula, M. Seppä, M. Suoranta, J. Tommila
Publisher	Tampere University of Technology and University of Jyväskylä
Pages	1-15
Number of pages	15
ISBN (Electronic)	978-951-39-3002-8
ISBN (Print)	978-952-15-1885-0
Publication status	Published - 2007
Publication type	A4 Article in conference proceedings

Publication forum classification

No publication forum level

Access to Document

http://www.ebrf.fi

Cite this

Nenonen, S., Salonen, J., Ahonen, A., Järvinen, R., & Kivistö-Rahnasto, J. (2007). How consumers react to electronic services in the insurance sector. In M. Hannula, M. Koiranen, M. Maula, M. Seppä, M. Suoranta, & J. Tommila (Eds.), Proceedings of EBRF 2007, Research Forum to Understand Business in Knowledge Society (pp. 1-15). Tampere University of Technology and University of Jyväskylä. http://www.ebrf.fi

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year = "2007",

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Nenonen, S, Salonen, J, Ahonen, A, Järvinen, R & Kivistö-Rahnasto, J 2007, How consumers react to electronic services in the insurance sector. in M Hannula, M Koiranen, M Maula, M Seppä, M Suoranta & J Tommila (eds), Proceedings of EBRF 2007, Research Forum to Understand Business in Knowledge Society. Tampere University of Technology and University of Jyväskylä, pp. 1-15. <http://www.ebrf.fi>

How consumers react to electronic services in the insurance sector. / Nenonen, S.; Salonen, J.; Ahonen, A. et al.
Proceedings of EBRF 2007, Research Forum to Understand Business in Knowledge Society. ed. / M. Hannula; M. Koiranen; M. Maula; M. Seppä; M. Suoranta; J. Tommila. Tampere University of Technology and University of Jyväskylä, 2007. p. 1-15.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

TY - GEN

T1 - How consumers react to electronic services in the insurance sector

AU - Nenonen, S.

AU - Salonen, J.

AU - Ahonen, A.

AU - Järvinen, R.

AU - Kivistö-Rahnasto, J.

N1 - CD-ROM<br/>Contribution: organisation=tta,FACT1=1

PY - 2007

Y1 - 2007

M3 - Conference contribution

SN - 978-952-15-1885-0

SP - 1

EP - 15

BT - Proceedings of EBRF 2007, Research Forum to Understand Business in Knowledge Society

A2 - Hannula, M.

A2 - Koiranen, M.

A2 - Maula, M.

A2 - Seppä, M.

A2 - Suoranta, M.

A2 - Tommila, J.

PB - Tampere University of Technology and University of Jyväskylä

ER -

Nenonen S, Salonen J, Ahonen A, Järvinen R, Kivistö-Rahnasto J. How consumers react to electronic services in the insurance sector. In Hannula M, Koiranen M, Maula M, Seppä M, Suoranta M, Tommila J, editors, Proceedings of EBRF 2007, Research Forum to Understand Business in Knowledge Society. Tampere University of Technology and University of Jyväskylä. 2007. p. 1-15