HVLV engineering with module system(s), eto and lean design - study on practitioner information needs

This research elaborates the engineering design of high value low volume (HVLV) artefacts (aka Capital goods, investment goods). Our goal is to describe what information needs the practitioners have when doing sales engineering and engineering in HVLV projects. The research approach uses Design Research Methodology with four company cases. Our findings are that engineering design of HVLV artefacts reuses several module systems, module libraries, technology catalogues, engineering-to-order and variety of design support systems, configurators, design guidelines, parametric models and lean-based design reasoning patterns etc. This poses major challenges for the engineers; how to use all relevant information and how to find it from different IT-systems. This study indicates that in HVLV context such engineering strategy is required, which guides and drives tactical and operational engineering decisions not only within a project delivery but across project deliveries. Operative and tactical engineering is done during the delivery project and value capture is not achieved in full potential if the engineering strategy is neglected or overruled. This is challenge for current modularisation and ETO-methods and tools.