Improving knowledge-based management in a higher education organisation

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Abstract

As knowledge intensive organisations, higher education (HE) organisations also face a challenge of creating value from data and utilising knowledge in decision-making. However, in many HE organisations, knowledge management practices and culture are not very evolved. Overall, knowledge-based management is not yet widely recognised in HE-context. The aim of this research was to study knowledge-based management in HE context through a case study of a Finnish technical university. This research was conducted as a qualitative single case study and research material was collected by 19 thematic interviews consisting mostly of upper and middle management personnel. The results are analysed through a Framework of information and knowledge management. Based on a vast analysis, some suggestions were made of how the knowledge-based management could be improved in the organisation.
Original languageEnglish
Title of host publicationProceedings of the 15th International Forum on Knowledge Asset Dynamics (IFKAD 2020)
Subtitle of host publicationKnowledge in Digital Age
EditorsGiovanni Schiuma
PublisherInstitute of Knowledge Asset Management (IKAM)
ISBN (Electronic)978-88-96687-13-0
Publication statusPublished - 2020
Publication typeA4 Article in conference proceedings
EventInternational Forum on Knowledge Asset Dynamics -
Duration: 9 Sept 202011 Sept 2020

Publication series

NameProceedings IFKAD
ISSN (Print)2280-787X

Conference

ConferenceInternational Forum on Knowledge Asset Dynamics
Period9/09/2011/09/20

Publication forum classification

  • Publication forum level 0

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