Improving service productivity by the management of knowledge flows

H. Laihonen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Translated title of the contributionImproving service productivity by the management of knowledge flows
    Original languageEnglish
    Title of host publicationProceedings of 14th ICPQR International Conference on Productivity & Quality Researh, Egypt2009, Alexandria, Egypt, 19-23 October 2009
    Pages14 p
    Publication statusPublished - 2009
    Publication typeA4 Article in conference proceedings

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