In search of productive services: The role of measurement in the management of services

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Translated title of the contribution	In search of productive services: The role of measurement in the management of services
Original language	English
Title of host publication	Proceedings of 14th ICPQR International Conference on Productivity & Quality Researh, Egypt2009, Alexandria, Egypt, 19-23 October 2009
Pages	11 p
Publication status	Published - 2009
Publication type	A4 Article in conference proceedings

Publication forum classification

@inproceedings{aa1cd5456bed4699bd4ef5fc100e7437,

title = "In search of productive services: The role of measurement in the management of services",

author = "A. L{\"o}nnqvist",

note = "Contribution: organisation=tlo,FACT1=1",

year = "2009",

language = "English",

pages = "11 p",

booktitle = "Proceedings of 14th ICPQR International Conference on Productivity & Quality Researh, Egypt2009, Alexandria, Egypt, 19-23 October 2009",

}

In search of productive services: The role of measurement in the management of services. / Lönnqvist, A.
Proceedings of 14th ICPQR International Conference on Productivity & Quality Researh, Egypt2009, Alexandria, Egypt, 19-23 October 2009. 2009. p. 11 p.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

TY - GEN

T1 - In search of productive services: The role of measurement in the management of services

AU - Lönnqvist, A.

N1 - Contribution: organisation=tlo,FACT1=1

PY - 2009

Y1 - 2009

M3 - Conference contribution

SP - 11 p

BT - Proceedings of 14th ICPQR International Conference on Productivity & Quality Researh, Egypt2009, Alexandria, Egypt, 19-23 October 2009

ER -