TY - GEN
T1 - Innovation users’ view to implementing digital innovations in industrial operations
AU - Martinsuo, Miia
AU - Ikävalko, Heini
PY - 2023
Y1 - 2023
N2 - The implementation of digital innovations in industrial operations requires new capabilities from firms and their partners. Previous research has concentrated on firm and network-level investigations, whereas less attention has been directed at users adopting the innovation and using it at work. This study investigates the user-related enablers (and disablers) of implementing digital innovations in industrial operations, specifically in terms of behavior and competence-based agency of innovation users. The two-case study covers experiences of implementing a digital innovation in manufacturing and maintenance operations. The cases reveal four archetypal agency categories, bounded, knowledgeable, situated, and transformative agency, depending on whether users’ competences and behaviors restricted or amplified their agency. Innovation users are characterized as active agents that proactively influence the development pace and trajectory of the digital innovation. Distributed multi-actor agency in implementing the innovation calls for continued management, to make use of the positive outcomes of innovation users’ agency.
AB - The implementation of digital innovations in industrial operations requires new capabilities from firms and their partners. Previous research has concentrated on firm and network-level investigations, whereas less attention has been directed at users adopting the innovation and using it at work. This study investigates the user-related enablers (and disablers) of implementing digital innovations in industrial operations, specifically in terms of behavior and competence-based agency of innovation users. The two-case study covers experiences of implementing a digital innovation in manufacturing and maintenance operations. The cases reveal four archetypal agency categories, bounded, knowledgeable, situated, and transformative agency, depending on whether users’ competences and behaviors restricted or amplified their agency. Innovation users are characterized as active agents that proactively influence the development pace and trajectory of the digital innovation. Distributed multi-actor agency in implementing the innovation calls for continued management, to make use of the positive outcomes of innovation users’ agency.
UR - https://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1640%20
M3 - Conference contribution
T3 - Innovation and Product Development Management Conference
BT - Proceedings of the 30th Innovation and Product Development Management Conference 2023
PB - European Institute for Advanced Studies in Management, EIASM
T2 - Innovation and Product Development Management Conference
Y2 - 7 June 2023 through 9 June 2023
ER -
