Knowledge Systems and Risk Management: Threat Lessons Learned from COVID-19 in 2020-21

Murray E. Jennex, Alexandra Durcikova, Ilona Ilvonen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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Abstract

The year 2020-21 has shown us that the likelihood of extreme events is greater than we would have expected. When organizational resources are stretched to their limits due to extreme events, they are also more vulnerable to cyber-attacks and knowledge risks. Based on the events that took place during the 2020-21 period, we identify five knowledge risks and categorize them as technical, behavioral, and legal risks. We identify possible controls to mitigate these knowledge risks: proper knowledge identification, guidelines for employee knowledge behavior, identification and evaluation of online communication channels, and risk re-assessment to knowledge.
Original languageEnglish
Title of host publicationProceedings of the 55th Hawaii International Conference on System Sciences
Pages5589-5598
Number of pages10
ISBN (Electronic)978-0-9981331-5-7
DOIs
Publication statusPublished - 2022
Publication typeA4 Article in conference proceedings
EventHawaii International Conference on System Sciences - Maui, United States
Duration: 3 Jan 20227 Jan 2022

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Electronic)2572-6862

Conference

ConferenceHawaii International Conference on System Sciences
Country/TerritoryUnited States
CityMaui
Period3/01/227/01/22

Publication forum classification

  • Publication forum level 1

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