Measuring the Stage of Quality Thinking in an Organisation

U. Korsman, S. Laukkanen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

    Translated title of the contributionMeasuring the Stage of Quality Thinking in an Organisation
    Original languageEnglish
    Title of host publicationQuality Management in Services V, Tilburg, The Netherlands, May 11-12 1995
    Pages263-280
    Publication statusPublished - 1995
    Publication typeB3 Article in conference proceedings

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