On the basis of the sales engineering competences and education

Tero Reunanen, Thomas Röhr, Timo Holopainen, Ludger Schneider-Störmann, Jobst Görne

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    4 Citations (Scopus)

    Abstract

    Sales engineers (SE) sell technical products and services to companies. They consult the professional customer and suggest technically and economically feasible solutions with maximum utility for both the customer and their own company. They combine technical knowledge with commercial skills. They are best trained to understand the requirements of the industry. Nowadays there is no clear definition of the profession of a sales engineer. Sales engineering is a profession which includes at least as much skills than knowledge. This unique profession is a mixture of technical, sales, business, management and soft skills, internationalization included. Therefore traditional division between engineering, economics, management and other education does not seem to fit for sales engineering education and its needs. Since there is no definition for SE curricula, the state-of-the-art of the education has never been studied before. This article reveals the need for the sales engineers, introduces methods for the definition of the sales engineering education, and presents a state-of-the-art education from European perspective. Study proposes boundary limits for sales engineering education and gives a basic definition for sales engineers´ education. Future research actions and needs are addressed at the end of the article.

    Original languageEnglish
    Title of host publicationAdvances in Human Factors, Business Management and Leadership - Proceedings of the AHFE 2017 International Conferences on Human Factors in Management and Leadership, and Business Management and Society
    PublisherSpringer Verlag
    Pages160-172
    Number of pages13
    ISBN (Print)9783319603711
    DOIs
    Publication statusPublished - 2018
    Publication typeA4 Article in conference proceedings
    EventInternational Conference on Applied Human Factors and Ergonomics -
    Duration: 1 Jan 1900 → …

    Publication series

    NameAdvances in Intelligent Systems and Computing
    Volume594
    ISSN (Print)2194-5357

    Conference

    ConferenceInternational Conference on Applied Human Factors and Ergonomics
    Period1/01/00 → …

    Keywords

    • AASE
    • Curricula
    • Education
    • Engineering
    • Sales
    • Sales engineer

    Publication forum classification

    • Publication forum level 1

    ASJC Scopus subject areas

    • Control and Systems Engineering
    • General Computer Science

    Fingerprint

    Dive into the research topics of 'On the basis of the sales engineering competences and education'. Together they form a unique fingerprint.

    Cite this