Organizational information creation through a design game: A sensemaking perspective

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Abstract

Information creation taking place in the use of an organizational design card game, Topaasia® is discussed. Using 18 video-recorded play sessions, the researchers analyzed the ways in which players make propositions based on cards and raise points or further development in the organization, as well as discuss contextual factors. The sessions were analyzed on topical turn-taking and by using the Systems Intelligence Inventory. Through these processes, the study shows the importance of breaking organizational communication genre conventions for the goal of revealing tacit information and for the creation of new information. The research thereby contributes to studies of organizational information creation and sensemaking.
Original languageEnglish
Article number101172
JournalLibrary & Information Science Research
Volume44
Issue number3
DOIs
Publication statusPublished - 2022
Publication typeA1 Journal article-refereed

Keywords

  • design games
  • information creation
  • organizational play
  • Topaasia
  • sensemaking
  • sensegiving

Publication forum classification

  • Publication forum level 3

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