Overcoming challenges in the implementation of performance measurement - Case studies in public welfare services

Aki Jääskeläinen; Virpi Sillanpää

doi:10.1108/IJPSM-12-2011-0014

Overcoming challenges in the implementation of performance measurement - Case studies in public welfare services

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Translated title of the contribution	Overcoming challenges in the implementation of performance measurement - Case studies in public welfare services
Original language	English
Pages (from-to)	440-454
Number of pages	15
Journal	International Journal of Public Sector Management
Volume	26
Issue number	6
DOIs	https://doi.org/10.1108/IJPSM-12-2011-0014
Publication status	Published - 2013
Publication type	A1 Journal article-refereed

Publication forum classification

Publication forum level 2

Access to Document

10.1108/IJPSM-12-2011-0014

Cite this

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title = "Overcoming challenges in the implementation of performance measurement - Case studies in public welfare services",

author = "Aki J{\"a}{\"a}skel{\"a}inen and Virpi Sillanp{\"a}{\"a}",

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T1 - Overcoming challenges in the implementation of performance measurement - Case studies in public welfare services

AU - Jääskeläinen, Aki

AU - Sillanpää, Virpi

N1 - Jaetaan tulospisteseurannassa 2/3 TTA + 1/3 TLO Contribution: organisation=tta,FACT1=0.67 Contribution: organisation=tlo,FACT2=0.33 Portfolio EDEND: 2013-07-29 Publisher name: Emerald

PY - 2013

Y1 - 2013

U2 - 10.1108/IJPSM-12-2011-0014

DO - 10.1108/IJPSM-12-2011-0014

M3 - Article

SN - 0951-3558

VL - 26

SP - 440

EP - 454

JO - International Journal of Public Sector Management

JF - International Journal of Public Sector Management

IS - 6

ER -