Patient Selection Is the Key for Successful Video Appointments: Lessons Learned from the COVID-19 Pandemic

Ilkka Rauma; Marja Niiranen; Hanna Kuusisto

doi:10.3233/SHTI240819

Patient Selection Is the Key for Successful Video Appointments: Lessons Learned from the COVID-19 Pandemic

Ilkka Rauma
, Marja Niiranen
, Hanna Kuusisto

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

32 Downloads (Pure)

Abstract

The use of video appointments (VAs) increased significantly during the COVID-19 pandemic. This study investigated the evolution of VA utilisation in Finland using data from two surveys conducted in 2021 (40 responses) and 2023 (30 responses). Our primary aim was to identify patient groups best suited for VAs. Respondents were either neurologists or neurologists-in-training. Our findings suggest that patients with epilepsy or headaches are most suitable for VAs. VAs were primarily used for follow-up visits during both survey periods, but their application for first visits decreased from 68.20% in 2021 to 27.80% in 2023. Healthcare professionals' concerns about data protection have diminished over time, but there is still need for enhanced training in the use of remote applications. Future research should focus on validating the cost-effectiveness, data security and timeliness of VAs.

Original language	English
Title of host publication	Digital Health and Informatics Innovations for Sustainable Health Care Systems
Subtitle of host publication	Proceedings of MIE 2024
Publisher	IOS Press
Pages	1967-1971
Number of pages	5
ISBN (Electronic)	978-1-64368-533-5
DOIs	https://doi.org/10.3233/SHTI240819
Publication status	Published - 2024
Publication type	A4 Article in conference proceedings
Event	Medical informatics Europe - Athens, Greece Duration: 25 Aug 2024 → 29 Aug 2024

Publication series

Name	Studies in Health Technology and Informatics
Volume	316
ISSN (Print)	0926-9630
ISSN (Electronic)	1879-8365

Conference

Conference	Medical informatics Europe
Country/Territory	Greece
City	Athens
Period	25/08/24 → 29/08/24

Keywords

COVID-19
eHealth
neurology
patient selection
telemedicine

Publication forum classification

Publication forum level 1

ASJC Scopus subject areas

Biomedical Engineering
Health Informatics
Health Information Management

Access to Document

10.3233/SHTI240819Licence: CC BY-NC

SHTI-316-SHTI240819Final published version, 384 KBLicence: CC BY-NC

https://urn.fi/URN:NBN:fi:tuni-202410299569Licence: CC BY-NC

Cite this

Rauma, I., Niiranen, M., & Kuusisto, H. (2024). Patient Selection Is the Key for Successful Video Appointments: Lessons Learned from the COVID-19 Pandemic. In Digital Health and Informatics Innovations for Sustainable Health Care Systems: Proceedings of MIE 2024 (pp. 1967-1971). ( Studies in Health Technology and Informatics; Vol. 316). IOS Press. https://doi.org/10.3233/SHTI240819

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title = "Patient Selection Is the Key for Successful Video Appointments: Lessons Learned from the COVID-19 Pandemic",

abstract = "The use of video appointments (VAs) increased significantly during the COVID-19 pandemic. This study investigated the evolution of VA utilisation in Finland using data from two surveys conducted in 2021 (40 responses) and 2023 (30 responses). Our primary aim was to identify patient groups best suited for VAs. Respondents were either neurologists or neurologists-in-training. Our findings suggest that patients with epilepsy or headaches are most suitable for VAs. VAs were primarily used for follow-up visits during both survey periods, but their application for first visits decreased from 68.20\% in 2021 to 27.80\% in 2023. Healthcare professionals' concerns about data protection have diminished over time, but there is still need for enhanced training in the use of remote applications. Future research should focus on validating the cost-effectiveness, data security and timeliness of VAs.",

keywords = "COVID-19, eHealth, neurology, patient selection, telemedicine",

author = "Ilkka Rauma and Marja Niiranen and Hanna Kuusisto",

year = "2024",

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language = "English",

series = " Studies in Health Technology and Informatics",

publisher = "IOS Press",

pages = "1967--1971",

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Rauma, I, Niiranen, M & Kuusisto, H 2024, Patient Selection Is the Key for Successful Video Appointments: Lessons Learned from the COVID-19 Pandemic. in Digital Health and Informatics Innovations for Sustainable Health Care Systems: Proceedings of MIE 2024. Studies in Health Technology and Informatics, vol. 316, IOS Press, pp. 1967-1971, Medical informatics Europe, Athens, Greece, 25/08/24. https://doi.org/10.3233/SHTI240819

Patient Selection Is the Key for Successful Video Appointments: Lessons Learned from the COVID-19 Pandemic. / Rauma, Ilkka; Niiranen, Marja; Kuusisto, Hanna.
Digital Health and Informatics Innovations for Sustainable Health Care Systems: Proceedings of MIE 2024. IOS Press, 2024. p. 1967-1971 ( Studies in Health Technology and Informatics; Vol. 316).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

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T1 - Patient Selection Is the Key for Successful Video Appointments

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AU - Niiranen, Marja

AU - Kuusisto, Hanna

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N2 - The use of video appointments (VAs) increased significantly during the COVID-19 pandemic. This study investigated the evolution of VA utilisation in Finland using data from two surveys conducted in 2021 (40 responses) and 2023 (30 responses). Our primary aim was to identify patient groups best suited for VAs. Respondents were either neurologists or neurologists-in-training. Our findings suggest that patients with epilepsy or headaches are most suitable for VAs. VAs were primarily used for follow-up visits during both survey periods, but their application for first visits decreased from 68.20% in 2021 to 27.80% in 2023. Healthcare professionals' concerns about data protection have diminished over time, but there is still need for enhanced training in the use of remote applications. Future research should focus on validating the cost-effectiveness, data security and timeliness of VAs.

AB - The use of video appointments (VAs) increased significantly during the COVID-19 pandemic. This study investigated the evolution of VA utilisation in Finland using data from two surveys conducted in 2021 (40 responses) and 2023 (30 responses). Our primary aim was to identify patient groups best suited for VAs. Respondents were either neurologists or neurologists-in-training. Our findings suggest that patients with epilepsy or headaches are most suitable for VAs. VAs were primarily used for follow-up visits during both survey periods, but their application for first visits decreased from 68.20% in 2021 to 27.80% in 2023. Healthcare professionals' concerns about data protection have diminished over time, but there is still need for enhanced training in the use of remote applications. Future research should focus on validating the cost-effectiveness, data security and timeliness of VAs.

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KW - eHealth

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Patient Selection Is the Key for Successful Video Appointments: Lessons Learned from the COVID-19 Pandemic

Abstract

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Keywords

Publication forum classification

ASJC Scopus subject areas

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