Performance in Welfare Service Organizations: What is it and How is it Measured?

Virpi Sillanpää

Performance in Welfare Service Organizations: What is it and How is it Measured?

Virpi Sillanpää

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Translated title of the contribution	Performance in Welfare Service Organizations: What is it and How is it Measured?
Original language	English
Title of host publication	Proceedings of 6th International Forum on Knowledge Asset Dynamics IFKAD, 15-17 June 2011, Tampere, Finland
Editors	Giovanni Schiuma, Antti Lönnqvist, J.C. Spender
Place of Publication	Matera, Italy
Publisher	Institute of Knowledge Asset Management
Pages	1348-1365
ISBN (Print)	978-88-96687-05-5
Publication status	Published - 2011
Publication type	A4 Article in conference proceedings

Publication series

Name	International Forum on Knowledge Asset Dynamics IFKAD
Publisher	Institute of Knowledge Asset Management

Publication forum classification

No publication forum level

Access to Document

http://www.knowledgeasset.org/IFKAD

Cite this

Sillanpää, V. (2011). Performance in Welfare Service Organizations: What is it and How is it Measured? In G. Schiuma, A. Lönnqvist, & J. C. Spender (Eds.), Proceedings of 6th International Forum on Knowledge Asset Dynamics IFKAD, 15-17 June 2011, Tampere, Finland (pp. 1348-1365). (International Forum on Knowledge Asset Dynamics IFKAD). Institute of Knowledge Asset Management. http://www.knowledgeasset.org/IFKAD

Sillanpää, Virpi. / Performance in Welfare Service Organizations: What is it and How is it Measured?. Proceedings of 6th International Forum on Knowledge Asset Dynamics IFKAD, 15-17 June 2011, Tampere, Finland. editor / Giovanni Schiuma ; Antti Lönnqvist ; J.C. Spender. Matera, Italy : Institute of Knowledge Asset Management, 2011. pp. 1348-1365 (International Forum on Knowledge Asset Dynamics IFKAD).

@inproceedings{e9849a09dfb843b5807a17d0491a70d0,

title = "Performance in Welfare Service Organizations: What is it and How is it Measured?",

author = "Virpi Sillanp{\"a}{\"a}",

note = "Contribution: organisation=tlo,FACT1=1",

year = "2011",

language = "English",

isbn = "978-88-96687-05-5",

series = "International Forum on Knowledge Asset Dynamics IFKAD",

publisher = "Institute of Knowledge Asset Management",

pages = "1348--1365",

editor = "Giovanni Schiuma and Antti L{\"o}nnqvist and J.C. Spender",

booktitle = "Proceedings of 6th International Forum on Knowledge Asset Dynamics IFKAD, 15-17 June 2011, Tampere, Finland",

}

Sillanpää, V 2011, Performance in Welfare Service Organizations: What is it and How is it Measured? in G Schiuma, A Lönnqvist & JC Spender (eds), Proceedings of 6th International Forum on Knowledge Asset Dynamics IFKAD, 15-17 June 2011, Tampere, Finland. International Forum on Knowledge Asset Dynamics IFKAD, Institute of Knowledge Asset Management, Matera, Italy, pp. 1348-1365. <http://www.knowledgeasset.org/IFKAD>

Performance in Welfare Service Organizations: What is it and How is it Measured? / Sillanpää, Virpi.
Proceedings of 6th International Forum on Knowledge Asset Dynamics IFKAD, 15-17 June 2011, Tampere, Finland. ed. / Giovanni Schiuma; Antti Lönnqvist; J.C. Spender. Matera, Italy: Institute of Knowledge Asset Management, 2011. p. 1348-1365 (International Forum on Knowledge Asset Dynamics IFKAD).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review