Abstract
Telepresence robots have been suggested as a solution to alleviate the loneliness of the elderly. In earlier studies, user requirements regarding data quality, connectivity, navigation, and privacy issues have been listed, but feasible calling practices have not been established. We studied the usage of a telepresence robot Double in a nursing home by an elderly resident and her daughters. To enable her to contact her daughters, she could use "Please call me" buttons to send text messages to the daughters' mobile phones. This paper addresses the calling practices with telepresence robots that enable fluent communication but preserves the privacy of the residents, the care staff and visitors. Examples of practical suggestions found in the study were the establishment of mutually agreed calling rules and a "30-minute privacy" button.
| Original language | English |
|---|---|
| Title of host publication | HRI '17 |
| Subtitle of host publication | Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction |
| Place of Publication | New York |
| Publisher | ACM |
| Pages | 55-56 |
| Number of pages | 2 |
| ISBN (Electronic) | 9781450348850 |
| DOIs | |
| Publication status | Published - 6 Mar 2017 |
| Externally published | Yes |
| Publication type | A4 Article in conference proceedings |
| Event | ACM/IEEE International Conference on Human-Robot Interaction - Vienna, Austria Duration: 6 Mar 2017 → 9 Mar 2017 Conference number: 17 |
Publication series
| Name | ACM/IEEE International Conference on Human-Robot Interaction |
|---|---|
| ISSN (Electronic) | 2167-2148 |
Conference
| Conference | ACM/IEEE International Conference on Human-Robot Interaction |
|---|---|
| Country/Territory | Austria |
| City | Vienna |
| Period | 6/03/17 → 9/03/17 |
Keywords
- calling practices
- double
- elderly
- privacy
- robots
- telepresence
- user requirements
ASJC Scopus subject areas
- Artificial Intelligence
- Human-Computer Interaction
- Electrical and Electronic Engineering