Promoting Occupational Safety, Health, and Well-Being in Emergency Medical Services

Susanna Mattila, Ismo Kinnari, Sari Tappura, Mervi Lehto

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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The work of emergency medical service (EMS) workers is physically and mentally stressful. EMS workers sustain more occupational injuries than the general working population. At the same time, small and medium-sized enterprises (SMEs) typically suffer from a lack of time and competence in managing occupational safety, health, and well-being (SHW). The aim of this study was to investigate and promote the SHW of EMS workers in a small Finnish company. Data were collected through interviews, a survey, and a workshop. The results showed that SHW stress factors were mainly related to work ergonomics, physical workload, and the threat of violence. During the workshop, measures to promote SHW were suggested, and a related action plan was devised. This study provides knowledge regarding SHW risks, resources, and stress factors in EMS work and suggests measures for promoting SHW. The results can be used in EMS and other health-care organizations.
Original languageEnglish
Title of host publicationAdvances in Safety Management and Human Performance
Subtitle of host publicationProceedings of the AHFE 2021 Virtual Conferences on Safety Management and Human Factors, and Human Error, Reliability, Resilience, and Performance, July 25-29, 2021, USA
EditorsPedro M. Arezes, Ronald L. Boring
Number of pages7
ISBN (Electronic)978-3-030-80288-2
ISBN (Print)978-3-030-80287-5
Publication statusPublished - 4 Jul 2021
Publication typeA4 Article in conference proceedings
EventInternational Conference on Applied Human Factors and Ergonomics - Virtual, United States
Duration: 25 Jul 202129 Jul 2021
Conference number: 12

Publication series

NameLecture Notes in Networks and Systems
PublisherSpringer Nature
ISSN (Print)2367-3370
ISSN (Electronic)2367-3370


ConferenceInternational Conference on Applied Human Factors and Ergonomics
Abbreviated titleAHFE 2021
Country/TerritoryUnited States
Internet address

Publication forum classification

  • Publication forum level 1


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