@inproceedings{9f20e7fd65464ea099d8a324a8ec6905,
title = "Public buyer{\textquoteright}s capabilities for purchasing services: A systematic literature review",
abstract = "Purchasing services within the public domain is a challenging task. Public organizations must comply with formal and regulated processes, however, services are intangible, contain subjective qualities, and rely on constant interactions between providers and buyers. Therefore, Public organizations need specific capabilities to successfully exchange services in regulated interactions with suppliers. Using the systematic literature review method, this working paper explores public organizations' capabilities for effective interaction in purchasing services. ",
keywords = "Public procurement, service purchasing, capabilities, , systematic literature review, interaction capabilities",
author = "Matin Taheriruh",
year = "2023",
language = "English",
series = "IPSERA Conference Proceedings",
publisher = "IPSERA",
booktitle = "Proceedings of the 32nd IPSERA 2023 conference, Barcelona Spain, 2.-5.4.2023",
note = "IPSERA Conference ; Conference date: 02-04-2023 Through 05-04-2023",
}