Quality of open source software: The qualipso trustworthiness model

Vieri del Bianco, Luigi Lavazza, Sandro Morasca, Davide Taibi

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

34 Citations (Scopus)

Abstract

Trustworthiness is one of the main issues upon which the decision whether to adopt an Open-Source Software (OSS) product is based. The work described here is part of an activity that has the goals of 1) defining an adequate notion of trustworthiness of software products and artifacts and 2) identifying a number of factors that influence it. Specifically, this paper reports about the identification of the “dimensions” of trustworthiness, i.e., of the high-level qualities that software products and artefacts have to posses in order to be considered trustworthy. These dimensions are described by means of a conceptual model of trustworthiness, which comprises the representation of the factors that affect the user’s perception of trustworthiness, as well as the objective characteristics of the products that contribute to “build” trustworthiness. The aforementioned model is equipped with a measurement plan that describes, at the operational level, how to perform the evaluation of the trustworthiness of OSS products. The proposed model provides the basis to build quantitative models of the trustworthiness of OSS products and artifacts that are able to explain the relationships between the (objectively observable) characteristics of OSS products and the level of trustworthiness perceived by the users of such products.

Original languageEnglish
Title of host publicationOpen Source Ecosystems
Subtitle of host publicationDiverse Communities Interacting - 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Proceedings
PublisherSpringer New York LLC
Pages199-212
Number of pages14
Volume299
ISBN (Print)9783642020315
Publication statusPublished - 2009
Externally publishedYes
Publication typeA4 Article in conference proceedings
Event5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009 - Skovde, Sweden
Duration: 3 Jun 20096 Jun 2009

Publication series

NameIFIP Advances in Information and Communication Technology
Volume299
ISSN (Print)1868-4238

Conference

Conference5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009
Country/TerritorySweden
CitySkovde
Period3/06/096/06/09

ASJC Scopus subject areas

  • Information Systems and Management

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