Resilient Urban Water Services for the 21th Century Society: Stakeholder Survey in Finland

Jyrki Laitinen, Johanna Kallio, Tapio S. Katko, Jarmo Hukka, Petri Juuti

Research output: Contribution to journalArticleScientificpeer-review

7 Citations (Scopus)
16 Downloads (Pure)


Resilience has become a vital theme in the discussion concerning urban water services. Resilience in this context can be defined as both keeping up a good level of services,as wellas rapid and fluent recovery from failures caused by natural disasters, unsound infrastructure or incorrect management. Although adequate water services resilience can be considered as sustainable, resilienceis a wider concept than sustainability. In order to call water services resilient, all sections from policy and management to technical operation should be clear and coherent, and their operation in challenging situations also must be guaranteed. This study seeks a resilient approach to water services through a literature review, and a questionnaire to stakeholders; mainly water supply and sanitation experts. The results show that sufficient technology and good water quality are not sufficient for achieving resilient water services, but also education and institutional management are essential issues. These are accomplished by a methodical education system, capacity building, and good governance.
Original languageEnglish
Article number187
Number of pages12
JournalWater (Switzerland)
Issue number1
Publication statusPublished - 9 Jan 2020
Publication typeA1 Journal article-refereed


  • Good governance
  • Sanitation
  • Sustainability
  • Water supply

Publication forum classification

  • Publication forum level 1

ASJC Scopus subject areas

  • General Business,Management and Accounting
  • General Engineering
  • General Environmental Science


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