@inproceedings{3e1b190a344442f690481f5dd2da010b,
title = "Self-assessment as a growth factor in sales services",
author = "T. Salminen and K.U. Koskinen and H. Vanharanta",
note = "Contribution: organisation=pori ttap,FACT1=1",
year = "2007",
language = "English",
isbn = "978-0-9796435-2-1",
pages = "575--583",
editor = "W. Karwowski",
booktitle = "Value Stream Activities Management. Proceedings of the Eleventh International Conference on Human Aspects of Advanced Manufacturing: Agility and Hybrid Automation, 4th International Conference ERGON-AXIA. HAAMAHA 2007, Managing Enterprise of the Future, July 9-12, 2007, Poznan, Poland",
}