@inproceedings{d4aaaa9418134e60b34a07a2347bfe2e,
title = "Service projects — essence, characteristics and approaches to customer value",
author = "Lauri Vuorinen and Miia Martinsuo",
note = "JUFOID=71900; European Academy of Management Annual Conference ; Conference date: 04-12-2020 Through 06-12-2020",
year = "2020",
language = "English",
isbn = "978-2-9602195-2-4",
series = "EURAM conference",
publisher = "EURAM",
booktitle = "Proceedings of the EURAM European Academy of Management Conference 2020",
}