Soziale Wissensumgebungen

Translated title of the contribution: Social Knowledge Environments

Jan M. Pawlowski, Markus Bick, René Peinl, Stefan Thalmann, Ronald Maier, Lars Hetmank, Paul Kruse, Malte Martensen, Henri Pirkkalainen

    Research output: Contribution to journalArticleScientificpeer-review

    Abstract

    Knowledge management represents a key issue for both information systems' academics and practitioners, including those who have become disillusioned by actual results that fail to deliver on exaggerated promises and idealistic visions. Social software, a tremendous global success story, has prompted similarly high expectations regarding the ways in which organizations can improve their knowledge handling. But can these expectations be met, whether in academic research or the real world? The article seeks to identify current research trends and gaps, with a focus on social knowledge environments. The proposed research agenda features four focal challenges: semi-permeable organizations, social software in professional work settings, crowd knowledge, and cross-border knowledge management. Three solutions emerge as likely methods to address these challenges: design-oriented solutions, analytical solutions, and interdisciplinary dialogue.

    Translated title of the contributionSocial Knowledge Environments
    Original languageGerman
    Pages (from-to)91-100
    Number of pages10
    JournalWIRTSCHAFTSINFORMATIK
    Volume56
    Issue number2
    DOIs
    Publication statusPublished - 2014
    Publication typeA1 Journal article-refereed

    Keywords

    • Distributed team
    • Global team
    • Information system
    • Knowledge management
    • Organization
    • Social networking
    • Social software
    • Tools

    ASJC Scopus subject areas

    • Information Systems

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