Spatial solutions supporting information exchange and knowledge creation

Architectural practice is a creative, knowledge-based organization, and therefore information exchange and knowledge creation are essential components of architects’ profession. However, these aspects of architectural practice are not studied widely. The objective of this study is to analyse how the mobility of the different types of workers’ effects on the information exchange and knowledge creation in a team-based office layout. The research material was collected from a semi-large Finnish architecture office. The methods employed are qualitative: theme interviews with the employees and the executives of the office, together with the informal on-site observations. The preliminary analysis of the research material indicates that the team-based office layout supported tacit knowledge exchange and creative group work. The team rooms, however, did not support the individual working preferences of the participants. Furthermore, the tacit knowledge remained inside the team and did not spread through the whole organization. Therefore, as a downside, the team-based working inhibited the information exchange and knowledge creation between different teams.