Stakeholder engagement in management studies: Current and future debates

Sybille Sachs, Johanna Kujala

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

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Stakeholder engagement refers to the aims, practices, and impacts of stakeholder relations in businesses and other organizations. According to a general framework, stakeholder engagement has four dimensions: examining stakeholder relations, communicating with stakeholders, learning with (and from) stakeholders, and integrative stakeholder engagement. Stakeholder engagement is increasingly used in areas like strategic management, corporate social responsibility (CSR), and sustainability management, while stakeholder-engagement research in marketing, finance, and human resources (HR) is still less common. Two main camps in the stakeholder-engagement literature exist: the strategic and the normative. To foster an inclusive understanding of stakeholder engagement, future research in both camps is needed. While the strategic camp necessitates a relational view, including both the firm and the stakeholder perspectives, the normative camp requires novel philosophical underpinnings, such as humanism and ecocentrism. Furthermore, there is constant debate about the argument that stakeholder engagement is, and should be, most importantly, practical. Stakeholder-engagement research should focus on solving real-life problems with practical consequences intended to make people’s lives better.
Original languageEnglish
Title of host publicationOxford Research Encyclopedia of Business and Management
PublisherOxford University Press
ISBN (Electronic)9780190224851
Publication statusPublished - 2021
Publication typeA3 Book chapter


  • stakeholder engagement, stakeholder theory, corporate social responsibility, CSR, sustainability, strategic management

Publication forum classification

  • Publication forum level 3


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