Strengths and Development Needs in Temporary Agency Work: Temporary Work Agency Managers’ Perspective

Susanna Mattila; Kati Ylikahri; Leena Rekola; Niko Cajander; Sari Tappura; Riitta Kärkkäinen

doi:10.54941/ahfe1001116

Strengths and Development Needs in Temporary Agency Work: Temporary Work Agency Managers’ Perspective

Susanna Mattila, Kati Ylikahri, Leena Rekola, Niko Cajander, Sari Tappura, Riitta Kärkkäinen

Industrial Engineering and Management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

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Abstract

In temporary agency work (TAW), the temporary work agency and theuser company have employer responsibilities related to the occupational safetyand health of the temporary agency workers. The aim of the study was to inves-tigate strengths and development needs in TAW as perceived by managers oftemporary work agencies. Semi-structured interviews were conducted to collectdata from 19 managers at 10 temporary work agencies. The data were analyzedusing qualitative content analysis. The results show that TAW is a flexible andvaluable option for facilitating employment. However, there is room for devel-oping TAW practices and procedures with the co-operation of temporary workagencies, temporary agency workers, and user companies. The findings of thisstudy contribute to development of the occupational safety, health, and well-be-ing of agency workers, and sustainable TAW.

Original language	English
Title of host publication	Human Systems Engineering and Design (IHSED2021): Future Trends and Applications
Subtitle of host publication	Proceedings of the 4th International Conference on Human Systems Engineering and Design: Future Trends and Applications, University of Dubrovnik, September 23-25, 2021
Editors	Waldemar Karwowski, Tareq Ahram, Mario Milicevic, Darko Etinger , Krunoslav Zubrinic
Publisher	AHFE International
Number of pages	8
ISBN (Electronic)	978-1-7923-8987-0
DOIs	https://doi.org/10.54941/ahfe1001116
Publication status	Published - 2022
Publication type	A4 Article in conference proceedings
Event	International Conference on Human Systems Engineering and Design: Future Trends and Applications - Dubrovnik, Croatia Duration: 23 Sept 2021 → 25 Sept 2021 Conference number: 4

Publication series

Name	AHFE International
Volume	21
ISSN (Electronic)	2771-0718

Conference

Conference	International Conference on Human Systems Engineering and Design
Abbreviated title	IHSED
Country/Territory	Croatia
City	Dubrovnik
Period	23/09/21 → 25/09/21

Publication forum classification

Publication forum level 1

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10.54941/ahfe1001116Licence: CC BY

978-1-7923-8987-0_21Final published version, 1.44 MBLicence: CC BY

https://urn.fi/URN:NBN:fi:tuni-202206065500Licence: CC BY

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Mattila, S., Ylikahri, K., Rekola, L., Cajander, N., Tappura, S., & Kärkkäinen, R. (2022). Strengths and Development Needs in Temporary Agency Work: Temporary Work Agency Managers’ Perspective. In W. Karwowski, T. Ahram, M. Milicevic, D. Etinger , & K. Zubrinic (Eds.), Human Systems Engineering and Design (IHSED2021): Future Trends and Applications: Proceedings of the 4th International Conference on Human Systems Engineering and Design: Future Trends and Applications, University of Dubrovnik, September 23-25, 2021 (AHFE International; Vol. 21). AHFE International. https://doi.org/10.54941/ahfe1001116

Mattila, Susanna ; Ylikahri, Kati ; Rekola, Leena et al. / Strengths and Development Needs in Temporary Agency Work : Temporary Work Agency Managers’ Perspective. Human Systems Engineering and Design (IHSED2021): Future Trends and Applications: Proceedings of the 4th International Conference on Human Systems Engineering and Design: Future Trends and Applications, University of Dubrovnik, September 23-25, 2021. editor / Waldemar Karwowski ; Tareq Ahram ; Mario Milicevic ; Darko Etinger ; Krunoslav Zubrinic . AHFE International, 2022. (AHFE International).

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title = "Strengths and Development Needs in Temporary Agency Work: Temporary Work Agency Managers{\textquoteright} Perspective",

abstract = "In temporary agency work (TAW), the temporary work agency and theuser company have employer responsibilities related to the occupational safetyand health of the temporary agency workers. The aim of the study was to inves-tigate strengths and development needs in TAW as perceived by managers oftemporary work agencies. Semi-structured interviews were conducted to collectdata from 19 managers at 10 temporary work agencies. The data were analyzedusing qualitative content analysis. The results show that TAW is a flexible andvaluable option for facilitating employment. However, there is room for devel-oping TAW practices and procedures with the co-operation of temporary workagencies, temporary agency workers, and user companies. The findings of thisstudy contribute to development of the occupational safety, health, and well-be-ing of agency workers, and sustainable TAW.",

author = "Susanna Mattila and Kati Ylikahri and Leena Rekola and Niko Cajander and Sari Tappura and Riitta K{\"a}rkk{\"a}inen",

note = "JUFOID=90553 ; International Conference on Human Systems Engineering and Design : Future Trends and Applications, IHSED ; Conference date: 23-09-2021 Through 25-09-2021",

year = "2022",

doi = "10.54941/ahfe1001116",

language = "English",

series = "AHFE International",

publisher = "AHFE International",

editor = "Waldemar Karwowski and Tareq Ahram and Mario Milicevic and {Etinger }, Darko and {Zubrinic }, Krunoslav",

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Mattila, S, Ylikahri, K, Rekola, L, Cajander, N, Tappura, S & Kärkkäinen, R 2022, Strengths and Development Needs in Temporary Agency Work: Temporary Work Agency Managers’ Perspective. in W Karwowski, T Ahram, M Milicevic, D Etinger & K Zubrinic (eds), Human Systems Engineering and Design (IHSED2021): Future Trends and Applications: Proceedings of the 4th International Conference on Human Systems Engineering and Design: Future Trends and Applications, University of Dubrovnik, September 23-25, 2021. AHFE International, vol. 21, AHFE International, International Conference on Human Systems Engineering and Design, Dubrovnik, Croatia, 23/09/21. https://doi.org/10.54941/ahfe1001116

Strengths and Development Needs in Temporary Agency Work : Temporary Work Agency Managers’ Perspective. / Mattila, Susanna; Ylikahri, Kati; Rekola, Leena et al.

Human Systems Engineering and Design (IHSED2021): Future Trends and Applications: Proceedings of the 4th International Conference on Human Systems Engineering and Design: Future Trends and Applications, University of Dubrovnik, September 23-25, 2021. ed. / Waldemar Karwowski; Tareq Ahram; Mario Milicevic; Darko Etinger ; Krunoslav Zubrinic . AHFE International, 2022. (AHFE International; Vol. 21).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

TY - GEN

T1 - Strengths and Development Needs in Temporary Agency Work

T2 - International Conference on Human Systems Engineering and Design

AU - Mattila, Susanna

AU - Ylikahri, Kati

AU - Rekola, Leena

AU - Cajander, Niko

AU - Tappura, Sari

AU - Kärkkäinen, Riitta

N1 - Conference code: 4

PY - 2022

Y1 - 2022

N2 - In temporary agency work (TAW), the temporary work agency and theuser company have employer responsibilities related to the occupational safetyand health of the temporary agency workers. The aim of the study was to inves-tigate strengths and development needs in TAW as perceived by managers oftemporary work agencies. Semi-structured interviews were conducted to collectdata from 19 managers at 10 temporary work agencies. The data were analyzedusing qualitative content analysis. The results show that TAW is a flexible andvaluable option for facilitating employment. However, there is room for devel-oping TAW practices and procedures with the co-operation of temporary workagencies, temporary agency workers, and user companies. The findings of thisstudy contribute to development of the occupational safety, health, and well-be-ing of agency workers, and sustainable TAW.

AB - In temporary agency work (TAW), the temporary work agency and theuser company have employer responsibilities related to the occupational safetyand health of the temporary agency workers. The aim of the study was to inves-tigate strengths and development needs in TAW as perceived by managers oftemporary work agencies. Semi-structured interviews were conducted to collectdata from 19 managers at 10 temporary work agencies. The data were analyzedusing qualitative content analysis. The results show that TAW is a flexible andvaluable option for facilitating employment. However, there is room for devel-oping TAW practices and procedures with the co-operation of temporary workagencies, temporary agency workers, and user companies. The findings of thisstudy contribute to development of the occupational safety, health, and well-be-ing of agency workers, and sustainable TAW.

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DO - 10.54941/ahfe1001116

M3 - Conference contribution

T3 - AHFE International

BT - Human Systems Engineering and Design (IHSED2021): Future Trends and Applications

A2 - Karwowski, Waldemar

A2 - Ahram, Tareq

A2 - Milicevic, Mario

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Mattila S, Ylikahri K, Rekola L, Cajander N, Tappura S, Kärkkäinen R. Strengths and Development Needs in Temporary Agency Work: Temporary Work Agency Managers’ Perspective. In Karwowski W, Ahram T, Milicevic M, Etinger D, Zubrinic K, editors, Human Systems Engineering and Design (IHSED2021): Future Trends and Applications: Proceedings of the 4th International Conference on Human Systems Engineering and Design: Future Trends and Applications, University of Dubrovnik, September 23-25, 2021. AHFE International. 2022. (AHFE International). doi: 10.54941/ahfe1001116

Strengths and Development Needs in Temporary Agency Work: Temporary Work Agency Managers’ Perspective

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