Strengths and Development Needs in Temporary Agency Work: Temporary Work Agency Managers’ Perspective

Susanna Mattila, Kati Ylikahri, Leena Rekola, Niko Cajander, Sari Tappura, Riitta Kärkkäinen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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Abstract

In temporary agency work (TAW), the temporary work agency and theuser company have employer responsibilities related to the occupational safetyand health of the temporary agency workers. The aim of the study was to inves-tigate strengths and development needs in TAW as perceived by managers oftemporary work agencies. Semi-structured interviews were conducted to collectdata from 19 managers at 10 temporary work agencies. The data were analyzedusing qualitative content analysis. The results show that TAW is a flexible andvaluable option for facilitating employment. However, there is room for devel-oping TAW practices and procedures with the co-operation of temporary workagencies, temporary agency workers, and user companies. The findings of thisstudy contribute to development of the occupational safety, health, and well-be-ing of agency workers, and sustainable TAW.
Original languageEnglish
Title of host publicationHuman Systems Engineering and Design (IHSED2021): Future Trends and Applications
Subtitle of host publicationProceedings of the 4th International Conference on Human Systems Engineering and Design: Future Trends and Applications, University of Dubrovnik, September 23-25, 2021
EditorsWaldemar Karwowski, Tareq Ahram, Mario Milicevic, Darko Etinger , Krunoslav Zubrinic
PublisherAHFE International
Number of pages8
ISBN (Electronic)978-1-7923-8987-0
DOIs
Publication statusPublished - 2022
Publication typeA4 Article in conference proceedings
EventInternational Conference on Human Systems Engineering and Design: Future Trends and Applications - Dubrovnik, Croatia
Duration: 23 Sept 202125 Sept 2021
Conference number: 4

Publication series

NameAHFE International
Volume21
ISSN (Electronic)2771-0718

Conference

ConferenceInternational Conference on Human Systems Engineering and Design
Abbreviated titleIHSED
Country/TerritoryCroatia
CityDubrovnik
Period23/09/2125/09/21

Publication forum classification

  • Publication forum level 1

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